In order to ensure that all future emails arrive in your inbox and aren’t deleted by mail filters, you will need to add us to your list of trusted senders, contacts or address book – also known as Newsletter Whitelist Instructions.
Is your email client or spam filter missing from this list? The easiest solution is adding info@consensusintl.com to your address book or contact list.
Outlook 2003, 2016 & Office 365
In order to add Consensus to your list of ‘safe senders’ in Outlook, follow these instructions:
- Find the email from Consensus, then right click on that email from within your Inbox email list pane.
- Hover over Junkfrom the dropdown menu.
- Click Never block senderfrom the menu that expands.
- You should see a popup that says, “The sender of the selected message has been added to your Safe Senders List.”
- Hit OK, and you’re done.
To further ensure you receive our emails, you can add Consensus to your address book by opening the email, right clicking on the “from” address, and clicking Add to contacts from there.
Gmail
To ensure that you receive emails from us, you must add Consensus to your contacts list.
If you can’t find an email from Consensus, it might be in your spam folder.
- If you see an email from Consensusin your spam folder, please open the email.
- Once the email is opened, click the “Report not spam” button, as shown here:
Next, we ask that you add Consensus to your contacts list.
With the email still open, click on the dropdown button next to the reply button, as shown below, and select “Add Consensus to Contacts list.”
If this option isn’t in the dropdown menu, then you’ve probably already added Consensus to your contacts. Doing this should ensure that our emails make it to your inbox and not your spam folder.
Gmail Tabs
When using tabs, your inbox will look something like this:
If you can’t find an email from Consensus in the Junk folder it might be on the ‘Promotions’ tab. Please got this tab. If you find an email from Consensus in there, click and hold on the email and drag it over to the ‘Primary’ inbox tab. Once you do, you should see this message appear at the top of the page:
Please click ‘Yes’ to make sure future emails from Consensus go directly to your ‘Primary’ tab.
Inbox by Gmail
First make sure if you are using regular Gmail or Inbox by Gmail. If you’re not sure which one you are using, you can tell by the URL. It should be “inbox.google.com” (instead of mail.google.com).
To ensure delivery of our emails to your Inbox or a preferred folder (which you can create), you’ll need to add Consensus to that folder.
First, you’ll need to locate the email from Consensus. Please check your Spam folder and your Promotions bundle.
When you locate the email, open it and follow these instructions:
- Click the menu () icon at the top, as shown below.
- Then choose the folder that you would like our emails to arrive in.
- If you want to create a custom folder, you can click Create Newat the bottom of the menu, as shown below.
Yahoo
If you haven’t received an email from Consensus, make sure you check your spam folder.
If you see an email from Consensus in your spam folder, open the email and then click the “not spam” button on the top toolbar.
To take it a step further, you can create a special filter that will automatically send emails from Consensus to your inbox:
- Navigate to the gearicon in the top right
- Click “Settings” from the dropdown list
- Select Filters, which is on the left side of the page
- Hit the addbutton on the Filters page
- In the Filter namefield, type a name for this filter
- Leave the default containsselected in the From field
- Then enter info@consensusintl.com in the text box next to ‘contains’
- Select the folder you want these emails sent to (for example, ‘Inbox’)
- Hit save
- On the next screen, you’ll see the filter: Deliver to Inbox if From contains info@consensusintl.com
- Hit saveagain on this screen
- Once you’re done, you’ll be returned to your Yahoo! inbox
iPhone Mail
Sometimes, emails will mistakenly be marked as ‘junk’ in the iPhone Mail app.
To check to see if this is the case, open your Mail app and go to the Mailboxes screen.
Click on the ‘Junk’ folder.
If you find an email from Consensus, slide the email to the left to see options.
Hit the more button, and then hit the mark button.
Then hit Mark as Not Junk.
The email will be moved to your Inbox automatically, and future emails from Consensus will not be marked as junk.
Please note: emails in your junk folder are deleted automatically after 30 days, so if a long period has passed after initially signing up to receive emails from us, you might not find it.
Outlook.com
This has been known as Hotmail, MSN, Windows Live, and Live in the past.
With the new Outlook.com system, you have to click the It’s not spam link when you find emails that have been incorrectly marked as spam. It’s not enough to enter the email contact in your address book.
With that said, there are two ways to add Consensus to your whitelist on Outlook.com.
- First, check your Junk If you find an email from us there, open it.
- Then click the It’s not spamlink, as shown below.
You can also choose to manually add info@consensusintl.com to your Safe List:
- Click the Gear icon (⚙) on the top right.
- Go to Optionsat the bottom of the list.
- On this Options page, click Safe and blocked sendersunder the Preventing junk email
- Then hit the Safe senderslink on the following page.
- Enter info@consensusintl.com in the text field.
- Hit Add to list.
AOL Webmail
Did you find an email from Consensus in your spam folder?
All you need to do is right click on the email and click Not spam in the list that appears.
You can also add info@consensusintl.com to your address book:
- Open the email you received from Consensus
- Click show detailsnext to Consensus in the ‘From’ field
- Hover over info@consensusintl.com to display the menu
- Click Add contactfrom the menu
- Then add Consensus to the name fields
- Confirm by clicking Add contact
Comcast
Log into your Xfinity account and select your Comcast webmail.
If you find an email from Consensus in your spam folder, open the email and click the ‘Not Spam’ icon on the top toolbar.
You should also add Consensus to your address book.
Open the email again, and then click on the button at the top left of the email that says “+Add to Address Book.”
This will open your ‘edit contact’ screen. Hit “Save” to add us.
EarthLink
If you aren’t receiving our emails, you can either check your Suspect Email folder, or add Consensus to your address book.
As a note, if you have SpamBlocker turned on, suspect emails are automatically sent to your Suspect Email folder (if the domain isn’t in your address book).
If you find an email from Consensus in your Suspect Email folder, choose Move to Inbox and Add Contact from the dropdown menu. This will ensure future emails from Consensus get delivered to your inbox.
If you just want to add us to your Address Book:
- Open the email you received
- Click Add to Address Bookat the top of the email
- Use the Address Book Editor to verify our contact details
- Type info@consensusintl.com for the email address of the sender
AT&T
As an FYI, AT&T customers will find their email at att.yahoo.com now, as AT&T no longer maintains their own inbox.
Mozilla Thunderbird
Once you open your Thunderbird email client, look in your Junk folder for an email from Consensus.
If you find an email from us in there, mark that message as Not junk.
We also suggest you add Consensus to your Address Book:
- Hit the Address Bookbutton
- The Personal Address Bookshould be highlighted.
- Click the New Contact
- Under the Contacttab, enter info@consensusintl.com into the email text field.
- Hit OKto save us as a contact.
