Set yourself and your team free with SAP Business One Service App
Recently released by SAP in 2018, SAP Business One Service is a special and affordable mobile only app license that will enable your Service Field Technicians to provide on-site services for customers by easily and efficiently reviewing and resolving assigned service tickets. It is available for SAP HANA (not for SQL) and runs in both iPhone or Android. Your team will need a Wi-Fi or cellular network connection.
To win in the digital economy, sales professionals need to maximize every customer engagement with instant access to the most relevant business information, wherever they are. Lose the laptop. Set the sales team free!
SAP Business One Service Features:
✓ View and filter your service tickets and synchronize them to your calendar
✓ Resolve your service tickets: edit, close, share and print service tickets
✓ Scan barcodes or QR codes to identify items as needed and update information.
✓ User favorite options to check in and check out, call customers, take photos and view service history.
✓ Take quick actions to manage sales orders that are linked to a service call.
✓ View a list of all attachments that are linked to the service call which your current ticket belongs. Easily download and view an attachment. Add photos for an open service ticket.
✓ The ticket summary allows you to review and capture a report for your service ticket:
─ View and confirm the service ticket details.
─ Easily capture a customer signature by signing on your phone screen and confirming the signature.
─ Create a PDF to generate a formal report for the service ticket.
✓ View your Key Performance indicators
Find out how SAP Business One mobility can help you and your team.
