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  • Solutions
    • What is SAP Business One
    • SAP Business One Cloud
    • SAP Business One HANA
    • SAP Business One Mobile Apps
    • SAP Business One Web Client
    • SAP Customer Checkout POS for Small Retail Business
  • SAP Business One for Your Industry
    • SAP Business One for Distribution
    • SAP Business One for Food and Beverage
    • SAP Business One for International Trade
    • SAP Business One for Manufacturing
    • SAP Business One for Pharma
    • SAP Business One for Professional Services
    • SAP Business One for Retail
  • SAP ERP Services
    • From MACOLA to SAP Business One, ERP for small to midsized businesses
    • SAP Business One Implementation Methodology
  • Resources
    • Consensus Blog
    • SAP Business One E-Learning for beginners
    • SAP Business One Success Stories
    • SAP Business One Tips and Tricks
    • SAP Business One Webinars and Workshops
    • How to Guides / Demos
    • Videos and Tutorials
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SAP Business One Service App

Set yourself and your team free with SAP Business One Service App

Recently released by SAP in 2018, SAP Business One Service is a special and affordable mobile only app license that will enable your Service Field Technicians to provide on-site services for customers by easily and efficiently reviewing and resolving assigned service tickets. It is available for SAP HANA (not for SQL) and runs in both iPhone or Android. Your team will need a Wi-Fi or cellular network connection.

To win in the digital economy, sales professionals need to maximize every customer engagement with instant access to the most relevant business information, wherever they are. Lose the laptop. Set the sales team free!

SAP Business One Service Features:

✓ View and filter your service tickets and synchronize them to your calendar
✓ Resolve your service tickets: edit, close, share and print service tickets
✓ Scan barcodes or QR codes to identify items as needed and update information.
✓ User favorite options to check in and check out, call customers, take photos and view service history.
✓ Take quick actions to manage sales orders that are linked to a service call.
✓ View a list of all attachments that are linked to the service call which your current ticket belongs. Easily download and view an attachment. Add photos for an open service ticket.
✓ The ticket summary allows you to review and capture a report for your service ticket:
─ View and confirm the service ticket details.
─ Easily capture a customer signature by signing on your phone screen and confirming the signature.
─ Create a PDF to generate a formal report for the service ticket.
✓ View your Key Performance indicators

Find out how SAP Business One mobility can help you and your team.

    You might also like

    Manage your business with SAP Business One [VIDEO]

    SAP Business One Solution Brief [PDF]

    What is SAP Business One Cloud?

    How much does SAP Business One Price?

    Consensus Intl is a company established by a group of experienced consultants who were passionate about solving their clients’ problems. After many years of continuous growth, Consensus has helped more than +900 companies around the world to simplify, streamline and automate their organizations. By implementing advanced technology and strong business practices, Consensus Intl has enabled clients to run their businesses more efficiently, innovate and adapt to market conditions, increase revenue and increase profits.

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    • Solutions
      • What is SAP Business One
      • SAP Business One Cloud
      • SAP Business One HANA
      • SAP Business One Mobile Apps
      • SAP Business One Web Client
      • SAP Customer Checkout POS for Small Retail Business
    • SAP Business One for Your Industry
      • SAP Business One for Distribution
      • SAP Business One for Food and Beverage
      • SAP Business One for International Trade
      • SAP Business One for Manufacturing
      • SAP Business One for Pharma
      • SAP Business One for Professional Services
      • SAP Business One for Retail
    • SAP ERP Services
      • From MACOLA to SAP Business One, ERP for small to midsized businesses
      • SAP Business One Implementation Methodology
    • Resources
      • Consensus Blog
      • SAP Business One E-Learning for beginners
      • SAP Business One Success Stories
      • SAP Business One Tips and Tricks
      • SAP Business One Webinars and Workshops
      • How to Guides / Demos
      • Videos and Tutorials
      • Resources
    • Consensus
      • Our Values
      • Partnerships
    • Contact Us
    Consensus International