SAP Business One Service mobile app, gives your service team the power to review and resolve service tickets easily, keeping your customers happy.
Set yourself and your team free with SAP Business One Mobile Apps
There are three different SAP Business One Mobile Apps that run on your iPad, iPhone or Android device so you and your team can manage your business on the go. These Apps are designed to help your business stay connected, whether people are on the road or at the office. You and your team will be able to access critical information and perform specific actions anywhere, anytime. This leads to increased productivity and faster and better customer service. Learn about the three different SAP Business One Mobile Apps and empower your workforce with real mobility while you delight your customers!
SAP Business One App
Free Mobile app available for every SAP Business One licensed user both on SQL or HANA. It runs on iPhone, iPad or Android.
Key Features:
✓ Manage tasks and activities
✓ View and interact with alerts and approval tasks
✓ View and complete approval requests, and drill into the relevant data or metric before making your decision – with just a few taps
✓ Access real-time reports
✓ Manage customer and partner data
✓ Check on-hand inventory and item data
SAP Business One Sales App
SAP Business One Sales is a special and affordable mobile app license, for users that will only need access to the mobile app. If you have a Sales team that works mostly on the road and they will not need a regular SAP Business One License to access the system in their laptops, this might be just the right license for them. It is available for SAP HANA (not for SQL) and runs in both iPhone or Android. Your team will need a Wi-Fi-phone data plan and they can also use the caching for offline mode.
Key Features:
✓ Manage Your Activities
✓ Location based check-in
✓ Manage Customer Data
✓ Advanced Customer Data Management
✓ View Items
✓ Manage Sales Orders and Quotations
✓ Manage Sales Opportunities
✓ Manage Attachments
✓ Crystal Reports
✓ Data Synchronization and Caching for Offline Mode
SAP Business One Service App
Recently released by SAP in 2018, SAP Business One Service is a special and affordable mobile only app license that will enable your Service Field Technicians to provide on-site services for customers by easily and efficiently reviewing and resolving assigned service tickets. It is available for SAP HANA (not for SQL) and runs in both iPhone or Android. Your team will need a Wi-Fi or cellular network connection.
Key Features:
✓ View and filter your service tickets and synchronize them to your calendar
✓ Resolve your service tickets
✓ Scan barcodes or QR codes to identify items as needed and update information.
✓ User favorite options to check in and check out, call customers, take photos and view service history.
✓ View a list of all attachments that are linked to the service call which your current ticket belongs.
✓ The ticket summary allows you to review and capture a report for your service ticket
✓ View your Key Performance indicators
SAP Business One Mobile App
SAP Business One Mobile App gives you access to a fully integrated business management suite.
SAP Business One Service App
SAP Business One Sales App
Sell smarter with SAP Business One Sales mobile app for iOS or Android, designed for busy sales teams on the move.
SAP Business One Service App – Field Technician Perspective
Showcases how a field technician interacts with the App on a service call.
