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The future is already here. Let's make sure you're taking advantage of it.

 

About This Event

Consensus Customer Day 2026 | October 27 & 28 | Virtual Event

 The future of business is evolving rapidly, and much of the technology driving that change may already be included in the solutions you own. Join us for two days of practical learning, innovation, and inspiration designed specifically for SAP Business One customers.

Day One explores the future of SAP Business One, with sessions focused on the Web Client, advanced analytics, CRM capabilities, integration best practices, and the latest innovations from SAP.

Day Two is dedicated to Artificial Intelligence and AI Cloud Apps, showcasing how organizations can leverage AI to work smarter, automate processes, and make better decisions.

While you'll see the latest innovations in the SAP Business One Web Client and AI Cloud Apps throughout the event, every session will also conclude with a practical SAP Business One desktop client tip, trick, or hidden gem. Our goal is to help you prepare for the future while continuing to get more value from the tools you're using today. We'll conclude the event by bringing many of these ideas together, highlighting capabilities that can deliver value today while helping organizations prepare for the opportunities of tomorrow.

Who Should Attend?

If you use SAP Business One, this event is for you. Whether you're an executive, manager, accountant, sales leader, operations professional, purchaser, IT administrator, or power user, Customer Day 2026 will help you discover new ways to maximize your SAP Business One investment and prepare your organization for the future.

You'll learn:

  • How to get started with the SAP Business One Web Client.
  • What's new and what's next from SAP Business One product leadership.
  • How modern analytics can help uncover valuable business insights.
  • How AI is transforming the workplace and creating new opportunities.
  • How AI Cloud Apps can support different roles across the organization.
  • Practical SAP Business One tips and hidden gems you can use immediately.
  • Ways to build a stronger foundation for future innovation and AI adoption.

Leave with actionable ideas, practical skills, and a clearer vision of how SAP Business One and AI can help your business thrive in 2027 and beyond.

Choose your favorite learning sessions and register below

Day 1 - Oct 27

    
11:00 a.m. - 12:00 p.m.

SAP & Consensus Vision 2027: Innovation, Growth, and What's Next 

Presented by:
Beth Walters, Head of SAP Business One North America at SAP
Mauricio Castrillon, President at Consensus International

Kick off Customer Day with a strategic conversation between Beth Walters and Mauricio Castrillon as they review the year's milestones, share lessons learned across the SAP Business One community, and explore the opportunities that lie ahead. Learn how SAP and Consensus are investing in innovation, customer success, and the technologies that will drive business growth in 2027 and beyond. 

 Register!
12:00 p.m. - 12:15 p.m. Break 🌭🥛📱
12:15 p.m. - 1:00 p.m.

SAP Business One Web Client: Why Now, and How to Get Started 

Presented by:
Gina Thaggard, Head of Project Management Office at Consensus International
Greg Roop, Business Partner Advancement at Consensus International

The SAP Business One Web Client is more than a new interface. It is the future of the SAP Business One user experience. Already included with your SAP Business One investment, it provides a modern, browser-based environment designed for today's businesses. Learn how organizations are using the Web Client to access powerful analytics, stay productive from anywhere, and take advantage of capabilities not available in the traditional desktop client. We will also share a practical, phased adoption strategy to help your team get started with confidence and identify the best opportunities to begin realizing value right away. 

 Register!
1:00 p.m. - 1:15 p.m. Break 🌭🥛📱
1:15 p.m.- 2:00 p.m.

SAP Business One: Latest Release Highlights and Future Roadmap 

Presented by:
Peter Dominik, Head of SAP Business One Product Management at SAP 

Join Peter Domink, Head of SAP Business One Product Management at SAP, as he reviews the latest SAP Business One release, highlights recent innovations across the platform, and shares SAP's vision for the future. Learn about Web Client advancements, upcoming enhancements, and the strategic roadmap guiding SAP Business One through 2027 and beyond. 

 Register!
2:00 p.m. - 2:15 p.m. Break 🌭🥛📱
2:15 p.m. - 3:00 p.m.

Unlocking Advanced Analytics in the SAP Business One Web Client 

Presented by:
Robert Mejia, Senior SAP Business One Consultant at Consensus International

Many SAP Business One customers are sitting on powerful analytics capabilities they already own but have not yet fully explored. Included with the SAP Business One Web Client, these tools provide new ways to visualize data, understand business processes, and access insights that go beyond traditional operational reporting.
 
Join us as we showcase advanced analytical experiences, interactive exploration of business information, and innovative features such as Process Maps that help users better understand relationships across their business. Discover how these capabilities can make it easier to identify trends, uncover opportunities, and answer business questions with greater speed and confidence.
 
Whether you're just beginning your Web Client journey or looking to expand its use across your organization, you'll leave with practical ideas for unlocking value from functionality that is already available as part of your SAP Business One investment.

 Register!
3:00 p.m. - 3:15 p.m. Break 🌭🥛📱
3:15 p.m. - 4:00 p.m.

Before You Integrate: What Every SAP Business One Customer Should Know 

Presented by:
Richard Calvo, CTO at Consensus International

As businesses become increasingly connected, integrations can unlock tremendous value, but they can also introduce complexity, security concerns, and unexpected project challenges. In this session, Richard Calvo, CTO of Consensus, will explore the business and technology considerations behind successful SAP Business One integrations.

Learn how to evaluate integration partners, understand key architectural concepts in plain language, and avoid common pitfalls that can impact project timelines, supportability, and long-term success. You'll leave with a practical framework for evaluating future integration opportunities with confidence. 

 Register!
4:00 p.m. - 4:15 p.m. Break 🌭🥛📱
4:15 p.m. - 5:00 p.m.

The CRM You Already Own: A Fresh Look at the SAP Business One Web Client  

Presented by:
Andres Penaloza, General Manager, Central and West Regions at Consensus International

Before investing in a separate CRM solution, it's worth taking a fresh look at what the SAP Business One Web Client already offers. In this session, we'll explore how organizations are leveraging the Web Client to manage customer relationships, sales opportunities, activities, and pipeline visibility through a modern browser-based experience that can be accessed from virtually anywhere. Whether working in the office, visiting customers, or on the road, sales teams can stay connected to the information they need without relying exclusively on the traditional desktop client.
 
Combined with powerful sales analytics and reporting capabilities, the Web Client can help organizations gain deeper customer insights, improve sales performance, and maximize the value of their SAP Business One investment, all without adding another system to their technology landscape.

 Register!

 

 

Day 2 - Oct 28

    
12:15 p.m. - 12:50 p.m.

What Could AI Cloud Apps Do for You? And What Would You Do with More Time? 

Presented by:
Consensus Consulting Team

Every role faces its own challenges, but one thing is universal: everyone could benefit from spending less time searching for information, performing repetitive tasks, and managing routine follow-ups. In this interactive session, we'll explore how professionals across finance, sales, purchasing, operations, administration, and executive leadership are leveraging AI Cloud Apps to work more efficiently and make better decisions.

Through real-world scenarios and practical demonstrations, you'll discover how AI Cloud Apps can help simplify everyday work, surface meaningful insights, and automate routine activities. More importantly, you'll see what becomes possible when your team can spend less time managing tasks and more time focusing on customers, strategy, growth, and innovation. 

 Register!
12:50 p.m. - 1:05 p.m. Break 🌭🥛📱
1:05 p.m. - 2:00 p.m.

Behind Every Great Result: Mastering AI Cloud Apps 

Presented by:
Robert Mejia, Senior SAP Business One Consultant at Consensus International
 
You've seen what's possible with AI Cloud Apps. Now discover what it takes to achieve those results. This session explores the building blocks behind successful AI-powered solutions, including prompting strategies, dashboards, agents, workflows, and token management.
 
Along the way, we'll discuss the limitations of AI, the importance of human oversight, and common mistakes that can lead to disappointing outcomes. Whether you're a business user, manager, or administrator, you'll gain practical knowledge you can immediately apply. 
 
Register!
2:00 p.m. - 2:15 p.m. Break 🌭🥛📱
2:15 p.m. - 3:00 p.m.

Introducing Bank & Credit Card Reconciliation in AI Cloud Apps 

Presented by: 
Marisa Molina, Professional Services Director at Consensus International
Richard Calvo, CTO at Consensus International

Be among the first to explore one of the newest additions to AI Cloud Apps. This session will showcase how Bank & Credit Card Statement Reconciliation can help finance teams accelerate month-end activities, identify exceptions more quickly, and reduce the effort required to match transactions. In addition, we'll share a preview of future AI Cloud Apps enhancements and discuss the vision guiding the platform's continued evolution. 

 Register!
3:00 p.m. - 3:15 p.m. Break 🌭🥛📱
3:15 p.m. - 4:00 p.m.

 From Document to Transaction: Mastering Document Automation 

Presented by: Hannah Carey, SAP Consultant at Consensus International

Discover how AI Cloud Apps transforms business documents into actionable SAP Business One data. Unlike generic document processing tools, the Document Automation module is designed with SAP Business One processes in mind, helping organizations automate document handling with greater accuracy and control.
 
In this hands-on session, we'll demonstrate how to create templates, map information correctly, configure business rules, manage exceptions, and optimize document processing workflows. Whether you're new to Document Automation or looking to expand its capabilities, you'll leave with practical knowledge and best practices you can immediately apply. 
 
 
 Register!
4:00 p.m. - 4:15 p.m. Break 🌭🥛📱
4:15 p.m. - 5:00 p.m.

SAP Business One Tips and Tricks + Hidden Gems - AI starts with a great foundation 

Presented by:  Consensus International

Artificial Intelligence can help organizations automate tasks, accelerate decision-making, and unlock new business opportunities. However, the most successful AI initiatives are built on a foundation of well-managed data, consistent processes, and effective use of core business systems.
 
In this closing session, we'll explore often-overlooked SAP Business One capabilities that can help organizations strengthen that foundation. From analytics and planning tools to Web Client functionality, productivity enhancements, and MRP, we'll highlight practical features that can improve efficiency today while preparing your business to maximize the value of AI Cloud Apps and future AI initiatives. Discover how getting more from SAP Business One can help create the conditions for AI to deliver its greatest impact.
 
 Register!
5:00 p.m. - 5:05 p.m.

 Customer Day Giveaway Raffle

Presented by: Clara Custodio, Customer Experience and Support Director at Consensus International

Join us live at 5:00 pm EST to see the raffle in action and find out who’s taking home a brand-new pair of Ray-Ban | Meta sunglasses!

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 Register!

 

FAQ

Is Consensus Customer Day a free event?

Yes. Consensus Annual Customer Day is a free event for all Consensus customers with an active Support and Maintenance contract.

Do I need to register for each individual session?

Yes, Consensus Customer Day offers a total of 10 different sessions, and you can register for as many as you like, based on your interest and availability. Unless your device or browser settings specifically block this feature, once you register for the first session, your personal information should automatically populate on any subsequent registration pages, making the process quicker and easier for you.

What if I am not available on that date and/or time?

No worries! Simply register for the sessions that interest you, and you’ll automatically receive a recording to watch at your convenience.

Will I be able to ask questions to the panelists?

Yes, each session will include a Q&A segment, providing a valuable opportunity for users to clarify any doubts about the topic being discussed. We highly encourage you to attend the events live to make the most of this interactive Q&A time!

If you have additional questions, please do not hesitate to Contact Us at
info@consensusintl.com or call (786) 206-0034.

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