About this event
Join us for two days of learning, inspiration, and connection at Consensus Customer Day 2026, taking place on October 16 and 27.
Designed around the real challenges and opportunities your business faces, this year’s virtual event will help you get even more value from SAP Business One. Explore practical tips and forward-looking strategies, with clear takeaways you can put into action right away.
You’ll also have the opportunity to connect with peers, share experiences, and strengthen your ties to the SAP Business One community.
The event is exclusive to Consensus customers and included with your annual maintenance. Reserve your spot and join us for sessions designed to build your SAP Business One skills and inspire improvements to your business processes.
Who should attend Consensus Customer events?
Make the most of your SAP Business One investment. Join Consensus Customer Day 2026 to explore new capabilities, learn practical ways to improve daily operations, and discover ideas to help your business adapt and grow.
Whether you’re looking to deepen your knowledge or find new ways to work with the tools you already use, you’ll come away with insights you can put into practice.
Register today and join us for sessions designed around the real needs of SAP Business One users.
Choose your favorite learning sessions and register below
Day 1 - Oct 27 |
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| 11:00 a.m. - 12:00 p.m. |
SAP & Consensus Vision 2027: Innovation, Growth, and What's Next Kick off Customer Day with a strategic conversation between Beth Walters and Mauricio Castrillon as they review the year's milestones, share lessons learned across the SAP Business One community, and explore the opportunities that lie ahead. Learn how SAP and Consensus are investing in innovation, customer success, and the technologies that will drive business growth in 2027 and beyond. |
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| 12:00 p.m. - 12:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 12:15 p.m. - 1:00 p.m. |
SAP Business One Web Client: Why Now, and How to Get Started The SAP Business One Web Client is more than a new interface. It is the future of the SAP Business One user experience. Already included with your SAP Business One investment, it provides a modern, browser-based environment designed for today's businesses. Learn how organizations are using the Web Client to access powerful analytics, stay productive from anywhere, and take advantage of capabilities not available in the traditional desktop client. We will also share a practical, phased adoption strategy to help your team get started with confidence and identify the best opportunities to begin realizing value right away. |
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| 1:00 p.m. - 1:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 1:15 p.m.- 2:00 p.m. |
SAP Business One: Latest Release Highlights and Future Roadmap Join Peter Domink, Head of SAP Business One Product Management at SAP, as he reviews the latest SAP Business One release, highlights recent innovations across the platform, and shares SAP's vision for the future. Learn about Web Client advancements, upcoming enhancements, and the strategic roadmap guiding SAP Business One through 2027 and beyond. |
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| 2:00 p.m. - 2:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 2:15 p.m. - 3:00 p.m. |
Unlocking Advanced Analytics in the SAP Business One Web Client Presented by: Many SAP Business One customers are sitting on powerful analytics capabilities they already own but have not yet fully explored. Included with the SAP Business One Web Client, these tools provide new ways to visualize data, understand business processes, and access insights that go beyond traditional operational reporting.
Join us as we showcase advanced analytical experiences, interactive exploration of business information, and innovative features such as Process Maps that help users better understand relationships across their business. Discover how these capabilities can make it easier to identify trends, uncover opportunities, and answer business questions with greater speed and confidence.
Whether you're just beginning your Web Client journey or looking to expand its use across your organization, you'll leave with practical ideas for unlocking value from functionality that is already available as part of your SAP Business One investment.
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| 3:00 p.m. - 3:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 3:15 p.m. - 4:00 p.m. |
Before You Integrate: What Every SAP Business One Customer Should Know Presented by: As businesses become increasingly connected, integrations can unlock tremendous value, but they can also introduce complexity, security concerns, and unexpected project challenges. In this session, Richard Calvo, CTO of Consensus, will explore the business and technology considerations behind successful SAP Business One integrations. Learn how to evaluate integration partners, understand key architectural concepts in plain language, and avoid common pitfalls that can impact project timelines, supportability, and long-term success. You'll leave with a practical framework for evaluating future integration opportunities with confidence. |
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| 4:00 p.m. - 4:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 4:15 p.m. - 5:00 p.m. |
The CRM You Already Own: A Fresh Look at the SAP Business One Web Client Presented by: Before investing in a separate CRM solution, it's worth taking a fresh look at what the SAP Business One Web Client already offers. In this session, we'll explore how organizations are leveraging the Web Client to manage customer relationships, sales opportunities, activities, and pipeline visibility through a modern browser-based experience that can be accessed from virtually anywhere. Whether working in the office, visiting customers, or on the road, sales teams can stay connected to the information they need without relying exclusively on the traditional desktop client.
Combined with powerful sales analytics and reporting capabilities, the Web Client can help organizations gain deeper customer insights, improve sales performance, and maximize the value of their SAP Business One investment, all without adding another system to their technology landscape.
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Day 2 - Oct 28 |
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| 11:00 a.m. - 12:00 p.m. |
The Future Belongs to the Best Communicators: Thriving in the Age of AI Presented by: Associate Professor of Computer Science
Knight Foundation School of Computing & Information Sciences
College of Engineering & Computing
Artificial Intelligence is changing the way organizations solve problems, develop solutions, and make decisions. Yet, despite all the attention on technology, the most important skills in the age of AI may be surprisingly human: communicating clearly, defining objectives, exercising sound judgment, and evaluating outcomes.
In this thought-provoking session, Dr. Masoud Sadjadi, Associate Professor of Computer Science at Florida International University, shares an independent academic perspective on how AI is reshaping the workplace and creating new opportunities for business professionals. Through practical examples, live demonstrations, and real-world lessons learned from large-scale AI initiatives, attendees will discover how to work more effectively with AI, develop better prompting habits, and apply AI responsibly in their organizations.
Whether you are a business owner, executive, manager, or end user, you will leave with practical techniques you can apply immediately and a deeper understanding of why the future belongs not only to those who understand technology, but to those who can clearly communicate what they want to achieve.
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| 12:00 p.m. - 12:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 12:15 p.m. - 12:50 p.m. |
What Could AI Cloud Apps Do for You? And What Would You Do with More Time? Presented by: Every role faces its own challenges, but one thing is universal: everyone could benefit from spending less time searching for information, performing repetitive tasks, and managing routine follow-ups. In this interactive session, we'll explore how professionals across finance, sales, purchasing, operations, administration, and executive leadership are leveraging AI Cloud Apps to work more efficiently and make better decisions. Through real-world scenarios and practical demonstrations, you'll discover how AI Cloud Apps can help simplify everyday work, surface meaningful insights, and automate routine activities. More importantly, you'll see what becomes possible when your team can spend less time managing tasks and more time focusing on customers, strategy, growth, and innovation. |
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| 12:50 p.m. - 1:05 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 1:05 p.m. - 2:00 p.m. |
Behind Every Great Result: Mastering AI Cloud Apps Presented by:
Robert Mejia, Senior SAP Business One Consultant at Consensus International You've seen what's possible with AI Cloud Apps. Now discover what it takes to achieve those results. This session explores the building blocks behind successful AI-powered solutions, including prompting strategies, dashboards, agents, workflows, and token management.
Along the way, we'll discuss the limitations of AI, the importance of human oversight, and common mistakes that can lead to disappointing outcomes. Whether you're a business user, manager, or administrator, you'll gain practical knowledge you can immediately apply.
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| 2:00 p.m. - 2:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 2:15 p.m. - 3:00 p.m. |
Introducing Bank & Credit Card Reconciliation in AI Cloud Apps Presented by: Be among the first to explore one of the newest additions to AI Cloud Apps. This session will showcase how Bank & Credit Card Statement Reconciliation can help finance teams accelerate month-end activities, identify exceptions more quickly, and reduce the effort required to match transactions. In addition, we'll share a preview of future AI Cloud Apps enhancements and discuss the vision guiding the platform's continued evolution.
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| 3:00 p.m. - 3:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 3:15 p.m. - 4:00 p.m. |
From Document to Transaction: Mastering Document Automation Presented by: Hannah Carey, SAP Consultant at Consensus International Artificial Intelligence can help organizations automate tasks, accelerate decision-making, and unlock new business opportunities. However, the most successful AI initiatives are built on a foundation of well-managed data, consistent processes, and effective use of core business systems.
In this closing session, we'll explore often-overlooked SAP Business One capabilities that can help organizations strengthen that foundation. From analytics and planning tools to Web Client functionality, productivity enhancements, and MRP, we'll highlight practical features that can improve efficiency today while preparing your business to maximize the value of AI Cloud Apps and future AI initiatives. Discover how getting more from SAP Business One can help create the conditions for AI to deliver its greatest impact.
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| 4:00 p.m. - 4:15 p.m. | Break | ðŸŒðŸ¥›ðŸ“± |
| 4:15 p.m. - 5:00 p.m. |
AI Starts with a Strong Foundation: Hidden Gems of SAP Business One Presented by: Consensus International Artificial Intelligence can help organizations automate tasks, accelerate decision-making, and unlock new business opportunities. However, the most successful AI initiatives are built on a foundation of well-managed data, consistent processes, and effective use of core business systems.
In this closing session, we'll explore often-overlooked SAP Business One capabilities that can help organizations strengthen that foundation. From analytics and planning tools to Web Client functionality, productivity enhancements, and MRP, we'll highlight practical features that can improve efficiency today while preparing your business to maximize the value of AI Cloud Apps and future AI initiatives. Discover how getting more from SAP Business One can help create the conditions for AI to deliver its greatest impact.
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| 5:00 p.m. - 5:05 p.m. |
Customer Day Giveaway Raffle Presented by: Clara Custodio, Customer Experience and Support Director at Consensus International Join us live at 5:00 pm EST to see the raffle in action and find out who’s taking home a brand-new pair of Ray-Ban | Meta sunglasses! |
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FAQ
Is Consensus Customer Day a free event?
Yes. Consensus Annual Customer Day is a free event for all Consensus customers with an active Support and Maintenance contract.
Do I need to register for each individual session?
Yes, Consensus Customer Day offers a total of 10 different sessions, and you can register for as many as you like, based on your interest and availability. Unless your device or browser settings specifically block this feature, once you register for the first session, your personal information should automatically populate on any subsequent registration pages, making the process quicker and easier for you.
What if I am not available on that date and/or time?
No worries! Simply register for the sessions that interest you, and you’ll automatically receive a recording to watch at your convenience.
Will I be able to ask questions to the panelists?
Yes, each session will include a Q&A segment, providing a valuable opportunity for users to clarify any doubts about the topic being discussed. We highly encourage you to attend the events live to make the most of this interactive Q&A time!